What is a key differentiator of conversational artificial intelligence AI? Conversational AI is trained on massive amounts of text and speech data, like real-world customer service interactions or dialogue scripts. This data helps the AI understand the nuances of human language, including slang, sarcasm, and different conversational styles. Exposure to more data enhances the AI’s… Continue reading 2024 Guide to Conversational AI for the Employee Experience
14 Powerful AI Chatbot Platforms for Businesses 2023 But why wait until the potential customer is about to leave when you can prevent the abandoned cart way earlier than that? Sales chatbots provide real-time assistance for visitors in choosing the right products, answering support questions, explaining different costs, and providing discounts. This improves the shopping… Continue reading How to build a shopping bot? Improving user experience and bringing by Nishan Bose
How does AI Image Recognition work? Privacy concerns over image recognition and similar technologies are controversial, as these companies can pull a large volume of data from user photos uploaded to their social media platforms. Image recognition has also been incorporated into a number of applications to help people who are blind or who have… Continue reading Image Recognition API, Computer Vision AI
Customer io Platform: Automation, Data, Content Creation RPA as a technology automates existing tasks by training software to perform the iterative tasks involved (Karn et al. 2019). RPA is based on software solutions that have a high benefit such as improved productivity, service quality, and reduced employee cost (Lee 2021). Companies have to cope with… Continue reading Intelligent Automation and Process Intelligence